About The Policy

At Dynamos Digital, the privacy of our clients is our top priority on and we respect it as our own. Though we collect information from our clients, it is only used to make improvements in our customer services. Our company acknowledges that the maintenance and use of our clients' information is our responsibility. We DO NOT rent or sell the information that our clients provide us online.

This policy describes how the personal information of our client collected by us is used, why we collect it, and how we use it. It is within our policy that we describe the choices you can make about how we can collect and use your information

Information We Collect

We may collect the following types of information:

• Personal Information You Provide: Name, email address, phone number, company information, payment/billing details, and any data you submit through our forms, chat, or direct communication.
• Automatically Collected Data: IP address, browser type, operating system, device information, referral sources, and website usage data (such as pages viewed, time spent, and interactions).
• Cookies & Tracking Technologies:: We use cookies to personalize your experience, analyze site performance, and provide targeted services.
• SMS Consent Data: If you opt in to receive text messages, we collect your mobile number, consent status, and message delivery data.

How We Use Your Information

We use your information for:

• Delivering and improving our services.
• Responding to inquiries, processing requests, and providing customer support.
• Sending service-related SMS updates (e.g., order alerts, reminders, account notifications).
• Sending promotional emails or newsletters (only if you have opted in).
• Analyzing website performance and user engagement.
• Meeting legal, regulatory, and compliance requirements.

SMS Messaging and Consent

When you provide your phone number and submit a form, you consent to receive SMS text messages from Dynamos Digital.

• Message and data rates may apply.
• Messaging frequency may vary.
• To opt out, reply STOP at any time.
• For assistance, reply HELP or contact us via our website.
• We will only send you the types of messages you have agreed to receive (such as appointment reminders, order notifications, or account updates).
• We do not share your SMS consent or phone number with third-party marketers.

Who We Share Information With

We do not sell your personal information. However, we may share it with:

• Service Providers :Third parties that support our services (hosting, SMS/email delivery, analytics, or payment processing).
• Legal Compliance :To comply with applicable laws, regulations, or legal proceedings.
• Business Transfers: In cases of mergers, acquisitions, or restructuring, your data may be transferred to the new entity.

Cookies

Our website uses cookies and tracking technologies to improve performance and user experience. You can adjust your cookie preferences through your browser settings.r

Data Security

We use technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, alteration, or disclosure. While we take strong measures, no data transmission or storage system can be guaranteed as 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data.
• Withdraw consent for SMS or email communication.
• Request details on how your information is used and shared.
• File a complaint with a data protection authority if you believe your rights have been violated.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have such data, we will delete it immediately.

Social Media (Features) and Widgets

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it

Changing & Deleting/Unsubscribing Accounts

The client has to send in an email to request the cancellation of subscription or request to have their personal information deleted. This shall prevent the user from receiving e-mails communication relating to any online order they might have placed at the site.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers that are transferred to the clients' hard drives through their Web browsers. This enables our systems to recognize the clients' browsers and storage of items in their Shopping Carts during visits.

The Help portion of the toolbar on most browsers will be more helpful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow you to take full advantage of the top features at our site, and our company's personal recommendation is that the client leaves them to be accepted.

Second, we keep track of your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).

Third, we log browser types, access times, URLs from which visitors came to our site and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Testimonials

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.

Notification of the Changes in Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Questions

If you have any questions regarding our Privacy Policy or our use of your information email us on info@dynamosdigital.com